VoIP Solutions Overview

Empower your business with seamless, all-in-one communication solutions tailored to your unique needs

Empower your business with seamless, all-in-one communication solutions tailored to your unique needs

Discover a new era of communication with our UCaaS solution

Step into the future with our cutting-edge unified communications platform, powered by a robust VoIP telephony system. Imagine handling all your business communications effortlessly—whether it's advanced call management, video meetings, real-time chat, or seamless document sharing—all from one powerful platform.



Everything is at your fingertips, centrally managed through our secure, user-friendly dashboard. Whether you're on a mobile, desktop, or web application, our solution is designed to adapt to your workflow, giving you complete control, wherever you are.

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Mobile & desktop applications
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Directory services
Intelligent call routing
Call conferencing
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Integrated video meetings
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Instant messaging & presence
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Voicemail & voice-to-email transcription
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SMS with bulk-send availability
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Screen & document sharing
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Customisable IVR menus
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Call queuing & parking
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Call recording
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CRM Integration
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MS Teams Integration
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Scheduled reporting & wallboards
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Whisper, listen and barge

Stay connected anywhere with our Soft Client applications

Empower your team to communicate seamlessly, no matter where they are or how they work. With our Soft client applications, your employees can effortlessly stay in touch from any device—desktop, mobile, or web browser—ensuring flexibility and productivity on the go.



Available for both Windows and Mac OS, as well as iOS and Android, our intuitive apps bring all your communication and collaboration tools together in one easy-to-use platform, so your team can focus on what matters most—getting the job done, anytime, anywhere.

Your Command Centre: The Secure administrative dashboard

Imagine having complete control of your communication system, all from one secure, easy-to-use dashboard. With our administrative dashboard, you can effortlessly manage user profiles, add extensions, and organise your numbers—all while streamlining your call management with just a few clicks.


Send bulk SMS campaigns, access real-time performance data through wallboards, and schedule reports to keep your business on track. Plus, with advanced security features like multi-factor authentication and single-sign-on, your data is always protected while remaining accessible from anywhere, giving you total peace of mind.

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Advanced call management made simple

Deliver a professional, seamless experience for your customers with our advanced cloud-PBX solution. Imagine managing all your calls effortlessly while presenting a polished, customer-first approach every time.



With our intuitive drag-and-drop call routing module, you can build personalised call flows in minutes. Whether it's setting up IVR menus, adding on-hold music, organising call queues, or configuring hunt groups, voicemail, and call-forwarding, everything is designed to keep your business running smoothly and your customers satisfied.

Effortless SMS messaging for your business

Reach your customers instantly with our powerful business SMS solution. Whether you're sending personalised messages to individuals or launching campaigns to up to 20,000 contacts, our platform makes it simple and effective.


Plan ahead with our scheduling tool, crafting entire campaigns that run like clockwork. You can preview messages in real-time, ensuring they appear just as you want them to, while tracking costs per recipient to keep your campaigns on budget and under control.

Seamless video meetings, anytime, anywhere

Transform the way your team connects with our fully integrated video meeting solution. Schedule or start instant video meetings directly from the same intuitive app, complete with screen sharing, in-meeting chat, and hand-raising features for smoother collaboration.



Need to bring in external participants? Create custom URLs for easy access. Admins can keep meetings secure by limiting access to employees, creating waiting rooms, muting participants on entry, or adding password protection—ensuring your meetings run smoothly and securely every time.

Flexible Desk phone compatibility for every budget

Our solution works seamlessly with desk phones and conference devices from all major manufacturers, giving you the flexibility to choose hardware that fits your budget and needs. Whether you're equipping a single team or multiple departments, we’ll help you find the perfect match to ensure every user has the right tools for their role—no compromises, just smooth communication across the board.

Effortlessly enhance your voice communications with smart call routing, resilient performance, built-in call recording, and seamless Microsoft Teams integration for a truly unified experience.

Unlock the full power of Microsoft Teams with enhanced voice capabilities

Transform the way your team connects with our fully integrated video meeting solution. Schedule or start instant video meetings directly from the same intuitive app, complete with screen sharing, in-meeting chat, and hand-raising features for smoother collaboration.



Need to bring in external participants? Create custom URLs for easy access. Admins can keep meetings secure by limiting access to employees, creating waiting rooms, muting participants on entry, or adding password protection—ensuring your meetings run smoothly and securely every time.

Effortless CRM integration for enhanced efficiency

Supercharge your team's productivity with seamless CRM integration. Our solution connects instantly with top platforms like Salesforce, HubSpot, Zoho, and more, allowing you to easily log calls and sync contacts without any hassle.


Even if you’re using a custom CRM, our click-to-dial and screen pop features keep things running smoothly. Need something more tailored? Our Open-API makes it easy to create bespoke integrations that perfectly align with your business, ensuring your tools work together flawlessly.

Seamless cloud storage integration for secure, long-term Data Management

Keep your call recordings, video meetings, and CDR data safe with seamless integration to leading cloud storage platforms like Azure, Amazon S3, Dropbox, and Google Drive.


Need to store data beyond our 90-day rolling storage? No problem—choose from a wide range of cloud options, with automatic sync ensuring your files are always securely backed up, without the hassle of manual management.

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Reliable Call Recording with built-in security and compliance

Easily record and store your calls with our native cloud-based solution, offering a 90-day rolling archive backed by secure data centre storage. Need longer-term storage? Seamlessly integrate with top cloud providers to keep your recordings safe for as long as you need.


For businesses in regulated industries, our CallCabinet platform ensures full compliance with MiFID II, PCI, and more. Enjoy advanced search and retrieval, 256-bit encryption, and long-term, immutable storage—all with the added benefit of payment platform integration for complete peace of mind.

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Real-time reporting and wallboards to boost team performance

Take control of your team’s performance with customisable wallboards and detailed reporting that you can access instantly or schedule for regular updates.


Track key metrics like average wait times, calls answered, and abandoned calls, ensuring critical insights are always at your fingertips.


With a clear view of performance, you can easily stay on top of KPIs and deliver exceptional service every time.

Real-time reporting and wallboards to boost team performance

Unmatched Network infrastructure for ultimate performance and security

Our entire platform is hosted on Google Cloud, providing you with global availability, limitless scalability, and industry-leading resilience. Benefit from cutting-edge DDoS protection powered by a zero-trust security model that keeps your data safe and secure, trusted by more businesses than any other provider.


With Google’s public cloud infrastructure, our servers adjust automatically to meet demand, ensuring peak performance and energy efficiency at all times. Backed by our dedicated team of UK-based developers, we continuously roll out updates and enhancements, so you can always rely on a cutting-edge solution built for growth.

Flexible, simplified licencing tailored to your needs

Choose from two comprehensive licensing options, each designed to offer the perfect balance of features based on your unique business requirements. Whether you need essential tools or advanced capabilities, we’ve got a solution that fits your needs—hassle-free and straightforward.

Basic VoIP Licence

Perfect for small businesses or those with straightforward VoIP needs, our Basic VoIP Licence provides all the essential tools to keep your communications simple, reliable, and cost-effective.

  • 500 minutes to UK landline numbers
  • 500 minutes to UK mobile numbers
  • Free mobile, desktop, and web applications
  • 1 inclusive number per user
  • Call forwarding
  • Time of day routing
  • On-hold music
  • Text-to-speech
  • Hunt groups
  • Call conferencing
  • Call parking
  • Presence settings
  • SMS to up to 25 recipients
  • Multi-factor authentication
  • A range of hardware options

Advanced UCaaS Licence

For businesses of any size looking to elevate their communications, our Advanced UCaaS Licence delivers a full suite of enterprise-grade tools designed to boost team productivity and enhance customer experiences.

  • 2000 minutes to UK landline numbers
  • 2000 minutes to UK mobile numbers
  • Single Sign On support for Google and MS
  • Microsoft Teams voice integration
  • CRM Integrations
  • Bulk SMS to up to 20,000 recipients
  • Multi-level IVR menus for enhanced call routing
  • Fully embedded video meetings
  • Voicemail to email transcription
  • Internal instant messaging
  • File sharing
  • Call recording with 90 days inclusive storage
  • Cloud storage integration
  • Call queues with live wallboard analytics
  • Contact centre tools and reporting

Call us on 0161 507 7999

  or email us at sales@omicom.uk to discuss your requirements.

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